Contact Us

Contact Us

Mailing Address and Phone Numbers

Payment Mailing Address: Capital For Change, Inc.
                                              PO Box 844553
                                              Boston, MA 02284-4553
Correspondence and Overnight Delivery Address: Capital For Change, Inc.
                                                                                      121 Tremont Street
                                                                                      Hartford, CT 06105
Phone: (860) 233-5165
Toll Free: (800) 992-3665
Lending Fax: (860) 233-3920
Loan Servicing Fax: (860) 920-2041

Office Hours

Monday through Friday, 9:00 a.m.-5:00 p.m.

E-Mail Contact Information

For General Information about CHIF:

For Customer Service of your existing loan (including coupon booklets, making payments, or automated payment set up): .org

Having trouble making payments on time? For information on assistance programs for borrowers, contact Loss Mitigation: .org or Call (860) 233-5165 or (800) 992-3665 and ask for a Loss Mitigation Specialist. 

Contact CHIF at  for information on:

  • Energy Conservation Loans
  • Home Improvement Loans
  • Mobile Home Purchase Program
  • New Haven Teacher’s Down Payment Program

E-Mail Contact Information for Developers

  • LIME/Energy-Efficiency Loans for Multi-Family Properties:
  • General Development Loans:    

E-Mail Contact Information for Portfolio Clients


Staff Phone Extensions

Click here for staff phone extensions.